Privacy Policy - PayXpress

PayXpress values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with RBI guidelines for Prepaid Payment Instruments (PPI) and the Information Technology Act, 2000 (India).

We may collect personal information including name, contact details, KYC documents (as per RBI guidelines), transaction history, and device information when you use our services.

We use collected data to: - Provide wallet and payment services - Verify identity (KYC compliance) - Process transactions securely - Improve services - Comply with legal and regulatory obligations

We do not sell or rent personal data. We may share information with: - Razorpay (our payment gateway partner) - Regulatory authorities as required by law - Service providers assisting in operations, bound by confidentiality obligations

We implement industry-standard security measures, including encryption and secure access controls, to protect user data. However, no system is completely secure, and users accept associated risks.

User data will be retained as long as required for regulatory compliance (e.g., RBI PPI guidelines) or to provide services. Data no longer required will be securely deleted.

Users have the right to access, correct, or update their personal data. Requests can be made via our support email. Certain requests may be restricted due to legal or regulatory obligations.

Our services may link to third-party sites. We are not responsible for the privacy practices of external platforms.

This Policy is governed by the laws of India and subject to jurisdiction in Jaipur, Rajasthan.

For privacy-related queries, contact us at: Email: contact@thepayxpress.com Address: Jaipur, Rajasthan, India